Amazon: http://amzn.to/1Ewaa01
In order to win relationships in today's
business climate, you must first understand the importance of having systems in
place to provide exemplary service, making people a priority over products,
putting the client experience at the top of the list and valuing relationships
over technology.
Successful people and businesses
approach the future with an attitude of high touch over high tech. Nice Guys
Finish First provides stories, lessons, concrete takeaways and action items.
The reader will go beyond finding out why nice guys finish first and discover
how to be successful using the lessons provided. The book walks the reader
along a path to becoming a student of Sandler's system: Invest, Inspire and
Execute. The chapters break the system down into smaller pieces, guiding the
reader through practical application and lessons about leadership, technology,
consistency, trust and empowerment. In addition, the book examines the
importance of developing a culture of happiness, creating a positive attitude,
effectively dealing with failure, managing a better life and mistakes to avoid
on the road to success.
By reading Nice Guys Guys
Finish First readers will:
1. Understand not only why nice guys finish first but
also HOW to be nice and finish first.
2. Develop great habits that will allow the reader to
develop great relationships.
3. Achieve personal and professional goals while
maximizing performance.
4. Become an effective leader while building lasting
relationships.
5. Learn
how to maintain a positive attitude, be happy and stay in control of your
professional and personal life.
"Too often people accept average as
the norm when it comes to customer service; and all too often companies accept
average from their sales and customer service departments. My philosophy and
twenty plus years of experience has always been to set HUGE expectations and
then EXCEED them. I feel it is extremely important for me to share that message
with anyone I have a relationship with.”
- Doug Sandler
Doug Sandler, aka Mr. Nice Guy, created Nice Guys Finish
First in an environment where too often people accept average as the norm when
it comes to customer service; and way too often companies accept average from
their sales and customer service departments. His philosophy, built on 30 years
of industry experience, has always been to set HUGE expectations and EXCEED
them. Doug shares his message all over the country with organizations and
individuals in need of building more solid relationships with their customers.
As an expert, Doug is a speaker, author and blogger specializing in exceeding
service expectations. He will prove to you why nice guys (and girls) finish
first.
Click on the banner below to hear Doug's
Nice Guys Podcast.
.jpg)
No comments:
Post a Comment